Return and Refund Policy
Newbee Naturals
We want you to be fully satisfied with your purchase. If for any reason you're not happy, you may return the item(s) in accordance with our return policy outlined below.
Returns
We accept returns within a specified period from the delivery date, as per our policy.
To initiate a return:
Contact our customer support team at [Your Email Address] or [Your Phone Number] to request a return authorization.
Items must be returned in original condition, unused, and in the same packaging as received.
The customer is responsible for return shipping charges, unless the return is due to:
A defective product
An error on our part
Note: Certain products, such as perishables or custom-made items, may not be eligible for return.
Refunds
Once we receive and inspect your returned item(s), we will process your refund to the original method of payment. You will receive an email confirmation once the refund is issued.
Processing Time: Refunds typically take 08 business days after the item is received and verified.
Return Shipping Charges: If the return is not due to our error, applicable return shipping fees will be deducted from your refund.
Shipping Fees: Original shipping charges are non-refundable, unless the return is due to our error or a defective item.
Orders and Cancellations
After placing your order, you will receive an email confirmation acknowledging your order.
We reserve the right to cancel any order due to:
Pricing errors
Stock availability
Suspected fraudulent activity
To cancel an order:
Please contact us immediately. We will try to accommodate your request. However, orders that have already been shipped cannot be canceled. You will need to follow our standard return procedure for those.
Contact Us
If you have any questions or need assistance, feel free to reach out:
Newbee Naturals
📍 Address: Vedasandhur Main Road, Oddanchatram, Dindigul, Tamil Nadu, India – 624619.